Compassionate Home Care Services
Determining Care Needs & Costs
Initial Phone Interview
Starting services with Dobson can simply begin by picking up the phone and calling us today! If you are interested in learning about the services we offer, our caregivers, scheduling, referrals, or if you have other care-related questions we can answer them during a short informational call. You may reach our RN Nurse Care Coordinator by calling 866-866-8984. Our RN Nurse Care Coordinators are available 24/7.
After the initial phone interview, you will personally meet with a Dobson RN Nurse Care Coordinator. Together, we will discuss what services you are looking for, how often care is needed, how Dobson can help you with your needs, and then develop a care plan.
Matching Your Needs with a Caregiver
Routine Care Conferences
Case Managers, Discharge Planners, or Healthcare Providers
At Dobson, our process of providing care is to make sure your mind is put at ease. We have realistic turnaround times for client conversion and scheduling needs with all care decisions made with fiscal responsibility. If you would like to refer a client, please call our RN Nurse Care Coordinators at 866-866-8984 to discuss your client’s and their needs. Please have the following information available to assist the process:
- Client diagnosis
- Location of the client
- Services needed and type of care provider
- Tentative date services will start
- Payer source
Once you and the RN Nurse Care Coordinator have discussed the information above, we will then discuss what is best in terms of setting up a time and place for meeting with you, the client, involved healthcare providers, and the family. Depending on the acuity of care needed and the case manager’s preferences, we may have to set up several of these meetings. If the client is in a facility, we will meet you, the client, and the family there to discuss the best solution for a transition home.
Cost of Services
What are the services rates based on?
Each service and their associated rates vary. Furthermore, we at Dobson understand that each client’s situation is unique. Service rates are based on the following:
- Level of care
- Services requested
- Type of caregiver needed
- How often services are needed
What type of payments are accepted?
At Dobson, our process of providing care is to make sure your mind is put at ease so all care decisions are made with fiscal responsibility. In addition to the specialty contracts that can be negotiated, we accept a variety of payment types including:
- Auto Insurance
- Long-Term Care Insurance
- Private Pay
- Trust Benefits
- VA Benefits
- Worker’s Compensation